Title: Clinical Office Assistant at Arden Woods Psychological Services
Subject: Join Our Team as a Clinical Office Assistant!
Company Description: Arden Woods Psychological Services is a Christian mental health clinic dedicated to serving individuals with a wide range of mental health needs. Our mission is to provide compassionate care while upholding the highest standards of professionalism and confidentiality.
Role Description: As a Clinical Office Assistant, you will play a crucial role in ensuring the smooth operation of our clinic. This opportunity entails approximately 30-35 hours per week, with potential for growth. Your primary responsibilities will include:
1. Answer phones professionally: "Arden Woods, this is [Your Name], may I help you?"
2. Assist visitors at the front desk
3. Process new client inquiries via calls and emails
4. Verify insurance benefits for new and existing clients
5. Process Virtual Credit Card Payments (VCCPs)
6. Manage monthly therapist statements
7. Maintain organized files in OneDrive
8. Update quarterly provider demographic profiles
9. Periodically purge paper client files
10. Return calls to new client inquiries
11. Stay informed on health insurance plan changes
12. Complete various administrative tasks as assigned
Qualifications: To excel in this role, you should possess the following qualifications:
· Proven experience in office administration or a similar role.
· Basic proficiency in Microsoft Office suite (Word, Excel, PowerPoint).
· Excellent organizational and time management skills.
· Ability to multitask and prioritize tasks effectively.
· Exceptional communication and interpersonal skills, both in-person and over the phone.
· Commitment to maintaining confidentiality and handling sensitive HIPAA information with discretion.
· Genuine enjoyment of working with people and sensitivity to clients’ mental health needs.
· Value for task completion and willingness to invest extra effort when needed.
Join our team and make a difference in the lives of our clients by providing essential administrative support to our clinic.
Job Type: Part-time
Pay: From $25.00 per hour
Expected hours: No more than 35 per week
Benefits:
- Flexible schedule
- Paid time off
Healthcare setting:
Medical specialties:
Schedule:
Experience:
- Customer service: 1 year (Required)
- Computer skills: 1 year (Required)
Ability to Commute:
- New Brighton, MN 55112 (Required)
Work Location: In person