Job Title: Front Desk Agent
Overview:
It’s a new start up clinic daffodil primary care and cardio renal. Primary care, cardiology and renal services. one Full time provider and one PRN.
We are seeking a dedicated Front Desk Agent with MA experience to join our team. As a Front Desk Agent, you will be the first point of contact for our facility, providing exceptional customer service and administrative support. This role is crucial in ensuring smooth operations and positive patient experiences.
Duties:
- Greet and assist patients, visitors, and staff in a professional and courteous manner
- Manage incoming calls, schedule appointments, and provide information to callers
- Maintain cleanliness and organization of the front desk area
- Assist with medical administrative support tasks such as coding and patient registration, prior authorizations
- Collaborate with medical staff to ensure efficient patient flow
- Handle inquiries and resolve issues promptly and effectively
Qualifications:
- Previous experience in a healthcare setting, preferably in a hospital, urgent care, or emergency medicine environment
- Familiarity with medical terminology and procedures
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
Join our team as a Front Desk Agent and contribute to providing exceptional patient service in a dynamic healthcare setting. Apply now to be part of our dedicated team!
Job Type: Full-time
Pay: $14.37 - $15.20 per hour
Work setting:
Work Location: In person