We are seeking an Outbound Customer Service Representative to join our team. The ideal candidate will be responsible for making outbound calls to customers, providing exceptional service, and promoting products or services through upselling.
Duties:- Make outbound calls to customers to offer products or services- Provide information about products or services to potential customers- Upsell additional products or services to increase revenue- Maintain a high level of customer satisfaction through excellent service- Record customer information and interactions in the database- Follow communication scripts when handling different topics- Multilingual skills are a plusExperience:- Proven experience in outbound calling and customer service- Strong sales skills with the ability to upsell effectively- Excellent phone etiquette and communication skills- Proficiency in data entry and CRM software- Fluency in Spanish is a bonusBenefits:- Competitive salary- Opportunities for career advancementRequirements:- Ability to communicate effectively with customers- Bilingual proficiency in English and Spanish is advantageous- Strong data entry skills for accurate record keeping- Prior experience in sales or customer service is preferred- Must have the ability to work independently and as part of a team
Job Types: Full-time, Part-time
Pay: $23.57 - $28.22 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
- Work from home
Experience level:
Shift:
- 10 hour shift
- 8 hour shift
Weekly day range:
Work Location: On the road