The Center for Urban Community Services (CUCS) is an acclaimed human services organization and one of the nation's largest providers of supportive housing and social services. CUCS is a leader in implementing new practices, sharing knowledge and assisting in shaping local, state and national strategies, so that persons who are homeless, low-income, living with mental illness, or have other special needs can live successfully in the community. CUCS invites applications for a Evening Case Manager at 105 Washington Safe Haven.
CUCS’ 105 Washington Street Safe Haven is a new Safe Haven located in Manhattan’s Financial District. The program will serve as temporary living space for 84 individuals experiencing street homelessness. The program will provide onsite psychiatric, primary care and intensive case management to participants, the majority of whom have psychiatric and substance use needs. All participants will receive assistance with placement into housing. Program operations will be 24 hours a day, 7 days a week.
Projected Opening Date:
The projected opening date for the site is approximately May 2024. Case Managers will start no later than one to two weeks before opening. These dates will be adjusted if there are changes to the projected opening date.
Hours Monday- Friday 4pm- 12am
Responsibilities:
The Evening Case Manager is responsible for working with clients to help them obtain housing, help clients live full and satisfying lives in the community, help their team and program to function well and meet their contractual obligations including achieving contracted housing placement goals, and striving as appropriate to their role, to fulfill the CUCS programs’ core purpose, core values and vision statements.
Some of the responsibilities of the Evening Case Manager include the following:
Fostering seamless service provision across shifts.
Knowing and being able to communicate with clients about the program's mission, structure, and approach to treatment.
Providing and documenting relevant information about a client to their workers and other program staff.
Knowing program rules and reporting on rule violations.
Conducting intake assessments to clients coming into the program.
Providing medication monitoring during assigned shifts.
Ensuring that clients are safe and comfortable.
Responding to crises.
Proactively working to create and/or maintain an environment which is safe and comfortable.
Providing and supporting opportunities for therapeutic recreation and socialization.
Proactively working to engage clients in the program.
Lead groups if applicable
Experience and Education Required:
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CM 1: High school diploma and 2 years experience
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CM 2: Bachelors degree or HS diploma or equivalent and 4 years of relevant work experience
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CM 3: BSW and 1 year relevant experience (excluding fieldwork) or Bachelors degree and 2 years relevant experience or HS diploma and 6 years relevant experience
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For applicants without college degrees, every 30 credits can be substituted for 1 year of experience
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Demonstrated ability to provide services to a specialized population, computer literacy and good written and verbal communication skills are required.
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Must be able to work effectively as part of a multidisciplinary team
Benefits We Offer:
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Annual Time Off Benefits: 17 days of PTO for new hires, 20 days of PTO after 1 yr of service, 27 days of PTO after 5 yrs of service, 8 Sick days, 2 Mental Health days, 12 paid holidays
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Comprehensive medical, vision, and dental plans
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Employee Assistance Program (EAP)
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403(b) Retirement Plan, Employer contribution and match contribution after 2 years of service
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Pre-tax savings plan (including Flexible Spending Accounts and Commuter Benefit Plan)
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Transit Subsidy
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Paid Family Leave; Short-Term Disability insurance
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Health Savings account
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Life insurance
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Tuition reimbursement