Company Description
Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:
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EAT authentic Italian food at our restaurants, cafés and to-go counters
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SHOP a selection of high-quality Italian, local and homemade products
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LEARN through our classes and our team’s product knowledge
Job Description
The Restaurant Manager assists the Food & Beverage Manager in the day-to-day operations of Eataly’s full-service restaurants. Reports to the Food & Beverage Manager and oversees front-of-house restaurant staff including servers, bartenders, food runners, hosts, bussers and barbacks.
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Supports with hiring, assigning, training, evaluating and terminating employees
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Documents, investigates, escalates and resolves all employee and guests incidents
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Ensures exceptional service standards are consistently met and that activities are carried out effectively
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Inspects dining room and storage areas to ensure compliance with health and safety regulations
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Estimates front-of-house food and beverage needs, and supervises intake orders to ensure specifications
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Reviews financial information such as sales, inventory and costs to monitor budget
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Meets with dining room and bar personnel to plan restaurant activities, special events, share information, etc.
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Performs other duties as required or assigned
Qualifications
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2+ years of experiencing leading or managing a front-of-house restaurant team
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Understanding of steps of service
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Outstanding communication, leadership and problem-solving skills
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Bachelor’s Degree or Associate’s Degree in Restaurant Management or Hospitality preferred
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Knowledge of Italian cuisine and beverage highly preferred
Job Requirements
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Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
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Ability to lift up to 50 pounds
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Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
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Food Handler’s License preferred
Additional Information
Benefits and Perks
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Medical, Dental, Vision Insurance
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Paid Time Off
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Paid Parental Leave
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401K with match or RRSP
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Bonus program
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Free family meal daily
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Discounts at Eataly
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Classes on products and Italian cuisine
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Referral bonus program
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and more!
Compensation: The annual compensation for this position is $65 - 75k per year