Position Overview:
This role ensures that all brand initiatives permeate every aspect of their assigned property/resort. The incumbent will be responsible for providing comprehensive “people” support to our associates and managers, promoting a positive work culture, and ensuring compliance with people policies and procedures. This role will be heavily focused on talent acquisition and associate relations.
Additional responsibilities include training, safety, and other operational and administrative duties. Primary support in this role will be provided to Grand View Lodge.
About Cote Family Companies: www.cotefamily.com
For over 100 years, this family-owned company has distinguished itself by providing unique, transformative experiences and exceptional memories. Our resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Our camps provide transformational memories that our attendees carry with them forever. The Cote Family has invested in its current ventures and is poised for further growth.
COTECares
CoteCares is our “Way of Life”. We believe in enriching the lives of those within our community and this inspires us to create transformative experiences and exceptional memories.
Our associate journey begins and ends with a positive work environment and experience for our team. CoteCares is the namesake for our culture, and our commitment to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging to something extremely special. Whether it be through community involvement or internally working with each other, CoteCares expresses our world and what we want it to be.
Career Pathing & Growth:
This role is a key associate, responsible for ensuring the organization’s prosperity from the perspective of people management. With exposure to all aspects of the business and people needs, the role will grow within the division as succession opportunities present themselves.
Duties & Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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Coordinate recruitment activities, including job postings, resume screening, and interviews.
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Manage People Services responsibilities within International Workers Program
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Serve as the primary point of contact for international associate inquiries, concerns, and needs.
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Conduct new hire and international orientations and manage the onboarding process.
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Maintain recruitment records and support hiring managers in candidate selection.
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Drive creatively talent acquisition strategies at the property level (ensuring lively collaboration with operational hiring managers)
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Act as a point of contact for associate inquiries, concerns, and grievances.
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Assist in conducting investigations and resolving associate relations issues in a fair and timely manner.
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Promote positive associate relations through effective communication and conflict resolution.
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Ensure compliance with all HR policies, procedures, and employment laws.
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Assist employees with benefits inquiries, enrollment, and changes.
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Manage HRIS (Human Resource Information System) and ensure data accuracy and integrity.
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Generate HR reports and analyze data to support decision-making.
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Maintain associate records, including personnel files and confidential information.
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Develop and implement associate engagement initiatives and programs.
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Foster a positive work culture and promote employee recognition and wellness initiatives.
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May assist payroll in updating payroll related records and distribution of payroll checks.
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Manage “live-on” housing, to include assignment of housing units, periodic dorm checks and acting as backup liaison for team.
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Answer routine inquiries and performs public contact duties involving the collection, verification, and/or dissemination of human resources information.
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This role typically is on-site, though some travel may be required
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Other duties as assigned.
Job Requirements
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HRIS experience highly preferred
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Strong interpersonal and communication skills
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Multitasking skills are essential
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PC skills to include Microsoft software suite
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Requires ability to maintain confidentiality
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Willingness to work varied hours, periodic holidays
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Ability to stand and walk, 4 to 5 hours at a time, climb stairs, reach, and bend.
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This position also requires basic computer knowledge for report tasks, which would require good manual dexterity.
Education & Experience
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Four (4) year college degree in a related field desirable
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3 - 5 years of Human Resources experience (preferably in talent acquisition).
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Hospitality experience extremely desirable
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HR Certification (PHR, SHRM-CP or SPHR, SHRM-SCP) highly desired