Holiday Inn Express - Woodstock is now accepting applications for Guest Service / Front Desk Agent. Candidate will have the opportunity to move upward in a supervisory roll within the company.
Experience is not required but willing to learn, work and dedication is a MUST .
Job Description & Responsibilities:
- - Full-time or Part-time.
- - Candidate must have excellent customer service skills, a friendly and positive attitude with guest as well as co-workers.
- - Professional attitude and appearance.
- - Previous Guest Service and/or hotel experience preferred but not required.
- - Well organized and able to multi-task.
- - Strong desire to deliver excellent customer service to go above and beyond guest expectation.
- - Able to work varying hours / shift.
- - Able to work weekends. Will get some weekends off.
- - Basic computer and phone skills.
- - Detail orientated, MUST.
- - Get shift differential pay for overnight shift.
- - Able to stand / be on feet for 8 to 12 hours.
- - Willing to train for Managerial / Supervisor position within the company
Some responsibilities of Front Desk / Guest Service Agent are as follows:
- - Answer phone calls to make reservations or update existing reservations.
- - Deliver wonderful customer service to arriving/departing guests.
- - Checking in/out guest.
- - Address guest needs / issues.
- - Handle Cash.
- - Perform night audit duties (Will train). Overnight Shift will get shift differential pay.
Benefits (full time employees):
- - Paid vacation
- - Health Insurance
- - Retirement Matching Savings Account
- - Performance Incentive
- - Employee rate accommodation at other IHG hotels (Based on availability)
Please apply in person or forward resume (No phone calls please).
Holiday Inn Express
1130 Motel Dr
Woodstock, VA 22664
Job Types: Full-time, Part-time, Internship
Pay: $14.00 - $15.00 per hour
Expected hours: 30 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Retirement plan
Schedule:
- 10 hour shift
- 4 hour shift
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Morning shift
- Nights as needed
- Night shift
- Overnight shift
- Weekends as needed
Work setting:
Experience:
- General work: 1 year (Required)
Work Location: In person