AmeriStaff is currently seeking an experienced Quality Assurance Staff Associate to fill an opening with an industry specializing in HVAC and plumbing. The position is located in Rocky Mount, Va. The ideal candidate should have customer service experience.
Benefits of the Quality Assurance Staff Associate:
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Monday-Friday.
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8:00am-5:00pm.
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Pay: $15.00 per hour.
Responsibilities of the Quality Assurance Staff Associate:
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Call customers who recently have had services performed, asking specific questions and record answers.
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Compile customer information and experience into databases for records and files.
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Transfer phone calls on inbound callers.
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Seve, on occasion, in service scheduling and warehouse inventory keeping.
Requirements of the Quality Assurance Staff Associate:
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High school diploma or equivalent.
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Customer Service experience.
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Office experience.
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Experience working with Microsoft programs.
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