Overview:
WHO WE ARE
Passionate about People, Place, and Performance, Vantage Airport Group is a leading investor, developer, and manager of airports and transportation infrastructure around the world. Since 1994, Vantage has made more than 30 airports more efficient, profitable, sustainable, and connected to the communities they serve. Its current network is composed of 13 active airport and rail station operations, in locations ranging from large capital cities and tourist destinations to smaller destinations in the U.S., Canada, the Caribbean, and Europe.
Notable network locations include the award-winning new $5.1B LaGuardia Terminal B in New York, named the 2022 World’s Best New Airport Terminal by Skytrax, and major concessions programs at Chicago Midway International Airport, Kansas City International Airport’s new terminal, and Philadelphia’s historic William H. Gray III 30th Street Station. Together, Vantage airports served 53 million passengers in 2022, traveling on 160 different airlines to 265 global destinations. Vantage is a wholly owned strategic platform of Corsair Infrastructure Partners for capital deployment in the airport sector.
Vantage’s latest airport terminal project is the $4.2B development of a new world class international Terminal 6 at John F. Kennedy International Airport (JFK), now underway. The Vantage-led team at JFK Millennium Partners is developing Terminal 6 in two phases, with the first gates opening in 2026 and construction completion in 2028. This new, 1.2 million square foot international terminal on the north side of JFK will feel like a boutique luxury hotel, featuring bright and airy check-in and arrivals areas, NYC-inspired shopping, dining and amenities, premium lounges, and generous seating areas. The redevelopment will transform the guest experience at Terminal 6 while offering numerous opportunities for minority, women-owned (MWBE), service-disabled, veteran-owned (SDVOB) and local business enterprises (LBEs).
The Role
The Terminal Director will play a crucial role in supporting the Senior Director of Operations and providing guidance to the Operations Management team. They will be responsible for ensuring the smooth operation of terminal and airside activities, fostering key relationships with stakeholders, and overseeing staff management. The Terminal Director will drive continuous improvement in terminal operations, enhance the customer experience, and contribute to the overall success of JMP's operations at Terminal 7.
Responsibilities:
Major Duties and Responsibilities
- Direct and manage terminal and airside operations to guarantee efficient functionality
- Lead development and execution plans for mitigating service failures to uphold operational standards
- Ensure adherence to federal, state, and local aviation regulations and safety protocols
- Collaborate with relevant stakeholders to develop and implement Plans of Operations and performance metrics for T7
- Forge strong relationships with terminal tenants, airlines, and government agencies
- Coordinate closely with the Project Management team to ensure operational safety during construction phases
- Provide supervision and guidance to T7 operational management team; conducting performance reviews and offering coaching as needed
- Lead staff resource planning and allocation to optimize operational efficiency and effectiveness
- Participate in the development and implementation of strategic plans and initiatives to drive continuous improvement in terminal operations
- Develop and manage operational budgets and forecasts to ensure financial efficiency and alignment with strategic objectives
- Collaborate with the Senior Director, Operations on transition plans between T7 and T6
- Perform other duties when needed
Qualifications:
ABOUT YOU
You have:
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A preference for working with an entrepreneurial, fast-paced team
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Demonstrated business acumen coupled with strategic, analytical and creative skills
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An ability to manage multiple projects, while staying on budget and delivering on time without compromising quality
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Strong verbal and written communication skills, and,
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A passion for learning
Additional Qualifications
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7 years in an operations management role including 3 years in a senior manager capacity, preferably in an aviation or airport setting
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Experience working effectively in a regulated environment
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Experience in crisis management and incident command preferred
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Capital project management experience preferred
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Track record of successfully managing and motivating teams; able to lead training
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College degree
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Excellent written and verbal communications
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Organization and planning skills crucial for multi-tasking while prioritizing and executing tasks
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Ability to diffuse and manage situations in high pressure situations
You are an independent self-starter, calm under pressure and you are motivated to apply your practical experience, technical expertise and innovative ideas to the success of the project.
WHAT WE OFFER
In addition to a competitive compensation and benefits package, career progression, and access to a global team of talented professionals, we are growing and offer boundless opportunities to make your mark.
The salary range for this position is $120K-$150K per annum.
TO APPLY
Please visit our Careers page at www.vantageairportgroup.com
All qualified candidates who are legally entitled to work in the US will be considered.
At Vantage Airport Group, we seek and welcome unique backgrounds, perspectives, experiences and skills. As a global organization, we are always looking for differentiated points of view. We know that a diverse, inclusive and empowered workforce is essential to our shared success, and we invite you to join us for the journey.