**Overview:** Join our team as a Member Services Representative where you will play a key role in delivering exceptional customer service and support to our valued members. We are looking for a dedicated individual who is passionate about providing top-notch service and creating positive experiences for our members. **Duties:** - Welcome and assist members with a friendly and professional demeanor. - Process member transactions accurately using a cash register or POS system. - Maintain inventory, stock shelves, and ensure a clean and organized work environment. - Conduct product demos and assist with product selection, especially in the realm of jewelry, electronics, and wireless sales. - Utilize upselling techniques to enhance member experience and promote additional products or services. - Handle member inquiries efficiently and resolve any issues promptly to ensure member satisfaction. - Demonstrate proficiency in cash handling procedures to manage transactions effectively. **Qualifications:** - Experience in customer service and sales roles, with a focus on providing exceptional service. - Proficiency in Spanish or other languages is advantageous for effective communication with diverse members. - Familiarity with technical sales, including knowledge of products such as electronics or wireless devices. - Ability to operate a POS system competently to process transactions accurately. - Multilingual skills are a plus for catering to a diverse member base. - Prior experience in jewelry sales or related fields is beneficial for engaging with members on product offerings. This position offers the opportunity for professional growth within our organization. If you are enthusiastic about delivering outstanding customer service, possess the required qualifications, and are eager to contribute to our team, we invite you to apply.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 16 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Rotating weekends
Education:
Experience:
- Customer Service: 3 years (Preferred)
Ability to Commute:
- Stoughton, MA 02072 (Required)
Work Location: In person