Job Title: Front Desk Clerk/Night Auditor
Overview:
We are seeking a dedicated Front Desk Clerk/Night Auditor to join our team. This position plays a crucial role in ensuring exceptional guest experiences during both day and night shifts. The ideal candidate will have a passion for hospitality, excellent communication skills, and the ability to handle various tasks efficiently.
Duties:
- Greet guests in a friendly and professional manner
- Check guests in and out, ensuring accuracy in reservations and payments
- Answer phone calls and inquiries promptly, demonstrating excellent phone etiquette
- Handle guest requests and resolve any issues or complaints effectively
- Perform night audit duties including reconciling accounts and preparing reports
- Maintain a clean and organized front desk area
- Assist with administrative tasks as needed
Qualifications:
- Previous experience in a hotel or resort setting preferred
- Strong understanding of hospitality industry practices
- Excellent communication skills with a focus on guest relations
- Proficiency in using phone systems and hotel software
- Bilingual proficiency is a plus
- Ability to work night shifts and weekends as required
- Knowledge of front desk operations and night audit procedures
Join our team and be part of creating memorable experiences for our guests. If you are passionate about hospitality, possess strong organizational skills, and thrive in a fast-paced environment, we would love to hear from you!
Note: All positions are paid, including internship opportunities.
Job Type: Part-time
Pay: $10.50 per hour
Expected hours: 24 per week
Schedule:
- 8 hour shift
- Evening shift
- Holidays
- Overnight shift
- Weekends as needed
Work setting:
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Marietta, OH 45750 (Required)
Ability to Relocate:
- Marietta, OH 45750: Relocate before starting work (Required)
Work Location: In person