We are looking for a skilled Cashier/Waiter or Waitress with excellent customer service skills to manage cash, great and maintain customers satisfaction as well as take orders and deliver food and beverages. The right person will uplifts the purchasing and dining experience for customers. We are looking for someone who is courteous, with great customer service orientation and who is attentive to details and a true team member. Someone who will have the patience, personality and perseverance to thrive in this role. We are looking for someone who will be polite with our customers and make sure they enjoy their experience at il Pastaficio. You should also be a team player and be able to effectively communicate with our Kitchen staff to make sure orders are accurate and delivered promptly. Keep in mind that your duties may require working in shifts and/or during weekends and holidays.
If you are able to perform well in fast-paced environments, and you are ready to be part of a growing team , WE WOULD LIKE TO MEET YOU!
RESPONSIBILITIES
The selected candidate will:
· Maintain a cheerful, friendly attitude towards customers while correctly operating the cash register.
· Dedicated to providing outstanding customer service once received numerous outstanding customer comments.
· Provide friendly service to all customers
· Maintaining the highest quality of customer service by anticipating the needs of each individual guest
· Make and maintain food products in accordance with health regulations and company policy
· Handle cash, sales transactions and credit card payments.
· Greeting and serving customers.
· Providing detailed information on menus including detailed information when asked (e.g. about portions, ingredients or potential food allergies)
· Answer/addressed customer's questions
· Maintain and stock store front and check-out areas as needed
· Resolve customer complaints and questions as needed both in store and via telephone
· Responsible for receiving customer orders correctly both in store and via telephone
· Multi-tasked to ensure that customers receive food and service efficiently
· Taking customer orders and delivering food and beverages
· Following company guidelines, policies and procedures
· Carry dirty plates, glasses and silverware to kitchen for cleaning
· Maintain a clean and safe working environment for yourself as well as others
REQUIREMENTS
· Proven work experience
· Hands-on experience with cash register and ordering information system (e.g. Revel POS or Clover POS Square POS)
· Attentiveness and patience for customers
· Excellent presentation skills
· Strong organizational and multitasking skills, with the ability to perform well in a fast-paced environment
· Active listening and effective communication skills
· Team spirit
· Flexibility to work in shifts
· High school diploma; food safety training is a plus
Job Types: Full-time, Part-time
Benefits:
- Employee discount
- Food provided
- Paid training
Restaurant type:
- Bakery
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Cos Cob, CT 06807 (Required)
Work Location: In person