- Answer and screen incoming phone calls in a pleasant, courteous manner.
- Perform general office functions such as coordinating mail, data input, and file maintenance more fully described as follows:
- Creating and sending prospect information
- Creating and sending client welcome packets
- Input client leads into We3llSky and mail the appropriate material to each
- Make the Client Service Plans, Client Service Plan Binders and other documentation with clients and potential clients. Ensure all communication is sent in a timely manner according to policy.
- Ensure all information is properly filed, organized, and easily accessible the client name and notify the scheduling team
- Assist in coordination of new hire Orientation
- Creating new hire packets and employee handbooks
- Verifying complete caregiver information in file after hiring
- Input caregiver information into WellSky and mobile phone
- Complete caregiver reference checks and criminal background checks
- Ensure all caregiver employment paperwork is completed properly and filed according to policy.
- Maintain and update all caregiver files in accordance with state regulations. Monitor licensure expiration dates and follow-up to ensure caregivers are in compliance
- Report all new hires to the State of New Hampshire monthly
- Set up new hires on Relias, assign mandatory annual training and maintain on-line training records, assignments, and completions.
- Enter all Senior Helpers newsletter requests into Emma.
- Maintain all literature and promotional materials
- Minimum of three years in an office managerial setting.
- Proficient with Microsoft Office (Word, Excel, PowerPoint).
- Ability to communicate pleasantly and effectively with callers and internal staff.
- Familiar with a variety of the field’s concepts, practices, and procedures.
- Team player, excellent verbal and communication skills, adaptable in different situations, possesses excellent client interaction skills.
- Ability to maintain confidentiality with sound decision making skills based upon company policies and philosophy.
We offer a great team environment, growth potential, paid holidays, vacation, health, vision, dental insurance, 401k, and more! Your contributions will truly make a difference in people’s lives. We are looking to fill this position immediately! Send your current resume to: contacts3304@seniorhelpers.com
NO PHONE CALLS PLEASE. SERIOUS APPLICANTS ONLY NEED APPLY