About the Courtyard by Marriott Orlando Downtown
The Courtyard Orlando Downtown is an urban, energetic and inspire hotel with a metropolitan flare. Located in the heart of The City Beautiful, North Quarter/Downtown Orlando business district, provides the ideal accommodation for business and leisure travelers. The 6 story, 200 guestroom property has 3400 square feet of flexible meeting and an on-site Restaurant Bistro, featuring American cuisine and Starbucks beverages. Minutes away to downtown business, cultural and social venues such as Camping World, Amway Center, Orlando Museum, and much more.
Owned and operated by Turnberry, the Courtyard by Marriott Orlando Downtown is located at 730 N. Magnolia Avenue, Orlando, FL. To learn more, visit the official Courtyard by Marriott Orlando Downtown website at www.marriott.com/mcoma or follow the hotel on social media via Facebook, Instagram and Twitter.
Thrive with our comprehensive Benefits Package-featuring Medical, Dental and Eye Care, 401K Plans, Short- and Long-Term Disability, International Travel Perks, Weekly Pay, Free-Parking, Team Member Recognition Events, Outings and much more! Most benefits are available after 30 days of fulltime employment.
Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.
:
- Welcome and register guests into Hotel, fulfilling requests, following special instructions and adhering to established security and credit policies and procedures, using standards of service.
- Check guests in and out of the hotel in accordance with procedures; make change, and post charges to guest accounts following steps of service.
- Handle cash and credit transactions, count bank at the beginning and end of shift, complete designated reports, resolve any discrepancies, drop off receipts and secure bank.
- Accept, change and cancel hotel reservations
- Use computer system for most functions, select and block rooms for arriving guests, prepare daily reports
- Handle hotel emergency situations following emergency guidelines
Qualifications and Requirements
- 1+ Year of prior Hotel or Hotel Front Desk Experience Required
- 1 + Year of Marriott FOSSE Experience Required
- Flexible schedule availability, required to workday, night and overnight shifts, including weekends and holidays
- Ability to multitask and handle stress in busy periods
- The employee is required to stand, walk, for prolong periods of time
- Ability to frequently lift and/or move up to 50 lbs, to handle guests packages or luggage
- Must have good near and far vision, including ability read and interpret written instructions/directions
- Must be able to communicate effectively with guests and co-workers, communicate via 2-way radio
- Ability to distinguish smells
- Duties mainly performed indoors
- Must be able to hear, moderate noise level
QualificationsBehaviors
Preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Motivations
Preferred
Self-Starter: Inspired to perform without outside help
Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization
Education
Required
High School/GED or better.
Experience
Required
1 year: Hotel Front Desk Agent
Turnberry has a Substance Abuse Policy and is an Equal Opportunity Employer.
Visit our careers page to submit your application and to learn more about our company:
www.tinyurl.com/CYODJobs
Job Type: Full-time
Pay: $16.00 - $16.50 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Night shift
- Weekends as needed
Work setting:
Experience:
- Hotel Front Desk: 1 year (Preferred)
- Marriott FOSSE PMS: 1 year (Preferred)
Shift availability:
- Day Shift (Preferred)
- Night Shift (Preferred)
- Overnight Shift (Preferred)
Work Location: In person