Performs installation and gives preventive and corrective maintenance to all Aeronet Communications equipment, including transmitters, satellite equipment, telephone lines, microwave link and any other communication system installed on Aeronet Network. Provides technical support to Aeronet’s customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Follows up on the installation and maintenance requirements of customers as established by Aeronet.
- Installs, test and gives maintenance to the transmitter site equipment including antennas, coaxial cables and other electronic equipment.
- Assures the appropriate tools, materials and parts are used to perform his/her duties.
- Maintains company vehicle and assigned equipment according to Aeronet technologies policy.
- Follows up on all network related issues to ensure customer satisfaction.
- Operate, maintain and repair all components of the system in and around the assigned area of responsibility.
- Assist where needed to identify customer system and equipment problems.
- Receive, investigate, resolve and track trouble tickets.
- Perform other technical duties assigned as required by supervisor.
SUPERVISORY RESPONSIBILITIES
- None
QUALIFICATIONS
- Knowledge of MS Word, Excel, Outlook and Internet applications
- Knowledge of home networking environments
- Knowledge on the configuration of windows based PC’s
EDUCATION AND EXPERIENCE
- 2 year Technical degree preferred
- 2+ years experience in a wireless technician role
- Strong experience with wireless and data networking equipment
SKILLS
- Excellent verbal and written communications skills (English & Spanish)
- Willing to travel within the island of Puerto Rico
- Required to work irregular hours and on emergency calls
- Excellent organization skills
- Strong PC and IP trouble shooting skills
Job Type: Full-time
Pay: $11.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
Schedule:
- Day shift
- Holidays
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Work Location: In person