About us
Heritage Bay Golf & Country Club is a welcoming environment that prides itself on its culture that values integrity, respect, responsibility, excellence and friendliness. The Admin department is small but vital, with concentrations on customer service, compliance, and communications.
Heritage Bay Golf & Country Club is looking for an outgoing and customer focused individual for our Front Desk Attendant position. The right person for this job must have front desk experience, exceptional customer service skills, be able to multi-task, and exude elegance and professionalism. This position requires exceptional hospitality skills; a professional personality, appearance and attitude; excellent verbal and written communication skills; proficiency in Microsoft, especially Outlook email and calendars; the ability to focus with frequent interruptions; a willingness to work in a team setting; and patience and calm under pressure. The culture at Heritage Bay Golf & Country Club is one of exceptional service and teamwork.
HERITAGE BAY GOLF & COUNTRY CLUB
Heritage Bay offers its members an extraordinary lifestyle that includes the best in golf, tennis, fitness, social activities and gated community living. It is a welcoming community that prides itself on a culture that values integrity, respect, responsibility, excellence and friendliness. We are located in North Naples on 718 acres enhanced by two sparkling quarry lakes that provide a dramatic and inviting entry. With our course architecture, landscaping, topography, and a beautifully appointed and recently refurbished clubhouse, Heritage Bay is one of the most desired places to live and play in Southwest Florida.
MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)
- Previous administrative and/or receptionist experience is required - country club a plus!
- Dedicated to delivering outstanding customer service
- Exceptional interpersonal skills and decision-making ability
- Exceptional verbal and written communication skills
- Proficient in Microsoft products, especially Outlook email and calendars
- Excellent organizational and time management skills, detail orientated and capable of multitasking
- Reliable and punctual
- Neat appearance and well groomed
- Ability to work in a rapidly changing environment
- Must be 18 years of age or older
SALARY AND BENEFITS
The salary for this position is $27.89 per hour. Heritage Bay Golf & Country Club also offers free employee lunches daily and an excellent benefits package, including medical, dental and vision after 60 days.
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.
- Must be able to reach, bend, stoop, stand and lift up to 40 pounds.
- Must be able to handle hot and cold interior and outdoor conditions.
- Independent mobility throughout the clubhouse.
Note
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.
Work Remotely
Job Type: Full-time
Pay: $27.89 per hour
Expected hours: 40 per week
Benefits:
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Education:
- High school or equivalent (Required)
Experience:
- Customer Service: 2 years (Required)
Work Location: In person