Job Summary:
We are seeking a friendly, organized, detail-oriented, and reliable Front Desk Receptionist to join our team! As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations at the front desk.
Are you passionate about dentistry and committed to providing exceptional care to patients? At Monumental Dental, we pride ourselves on understanding the importance of maintaining beautiful and healthy teeth at every stage of life. Our philosophy is centered around two key principles:
- Comprehensive Care: We offer an extensive range of dental services designed to address all aspects of oral health. From routine check-ups to advanced procedures, our aim is to deliver comprehensive care tailored to the individual needs of each patient.
- Compassionate Dentistry: We understand that dental visits can evoke anxiety in some individuals. That's why we're dedicated to compassionate dentistry, ensuring a welcoming and comfortable environment where patients can receive the care they need with ease. If you are a dedicated professional who shares our values and is eager to make a positive impact on patients' lives, we invite you to join our team at Monumental Dental. Together, let's provide exceptional care and support to our community, fostering a lifetime of healthy smiles.
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Answer phone calls, take messages, and redirect calls to appropriate individuals
- Assist with scheduling appointments and managing appointments
- Handle customer inquiries and provide accurate information
- Verify insurance coverage and process patient payments
- Maintain patient records and update information as needed
- Assist with administrative tasks such as filing, scanning, and faxing
- Coordinate with dental staff to ensure efficient patient flow
- Keep the reception area clean and organized
- Maintain tidy and organized front desk area
Requirements:
- Previous experience in an office or front desk role preferred
- Excellent customer service skills with a friendly and approachable demeanor
- Excellent communication and interpersonal skills
- Strong organizational skills with the ability to multitask effectively
- Proficiency in computer skills, including MS Office and dental software (experience with OpenDental is a plus)
- Knowledge of dental office procedures and terms is a plus
- Ability to work in a fast-paced environment and handle stressful situations calmly
- High school diploma or equivalent qualification
Benefits:
- Competitive salary
- Dental care in office
- Paid time off
- 401K
- Friendly and supportive work environment
If you are passionate about providing exceptional patient care and thrive in a dynamic team environment, we encourage you to apply for the Front Desk Receptionist position at Monumental Dental. Join us in making a positive difference in the lives of our patients every day!
Job Type: Full-time
Pay: $16.00 - $20.00 per year
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
Ability to Commute:
- Montrose, CO 81401 (Required)
Work Location: In person