Support Services Associate
Working Title
Lead Postal Associate
Competency Level
Advanced
Home Department
Postal Services - 35316
Primary Purpose of Organizational Unit
Postal Services provides a centralized mail service to the UNCW campus community. The University operates a campus mail facility to process all incoming, outgoing, and inter-office mail. Mail is distributed to students, staff and faculty through campus mail center. United States Postal Service contract station is operated on campus to provide mail services to campus and surrounding community
College
Business Services - 35300 College
College/School Information
University Information
The University of North Carolina Wilmington, the state’s coastal university, is dedicated to the integration of teaching, mentoring, research and service. Widely acknowledged for its world-class faculty and staff and continuously recognized at a national level for scholarly excellence and affordability, UNCW offers a powerful academic experience that stimulates creative inquiry and critical thinking and a community rich in diversity, inclusion and global perspectives.
A public institution with nearly 18,000 students, UNCW offers a full range of baccalaureate- and graduate-level programs, as well as doctoral degrees in educational leadership, marine biology, nursing practice and psychology; and many distance learning options, including clinical research, an accelerated RN-to-BSN program, an Executive M.B.A. program structured for working professionals, and the nation’s only bachelor’s degree program focused on coastal engineering.
The university’s efforts to advance research and scholarly activities have earned UNCW the elevated designation of “Doctoral Universities: High Research Activity” institution (R2 University) by the Carnegie Classification of Institutions of Higher Education.
UNCW has been part of the University of North Carolina System since 1969.
Location of Workplace
Main UNCW Campus
Brief Summary of Work for this Position
The Lead postal associate provides guidance to postal team in the absence of the supervisor.
Responsibilities Include:
- Sort incoming and inter-campus mail for delivery and processes outgoing mail for all university operations for accurate and timely dispatch
- Research unknown staff and student mail for delivery or redirecting
- Direct deliveries and pickups of mail and parcels to selected mail stops throughout the campus and student pickup locations
- Comply with transportation and OSHA regulations regarding the safe handling of hazardous material and heavy objects
- Submit account payment to the U.S. Postal Services for university postage accounts
- Provide information concerning postal and university regulations via phone and in person in regard to mail related activities during busy and high-volume periods
- Perform related recordkeeping, including computerized cost center charge-back system, delivery log, chart of accounts and reconciles university account
- Maintain current knowledge of U.S. Postal and other delivery service regulations
- Perform routine maintenance on mailing equipment, and arranges for repairs from commercial sources as necessary
- Maintain funds, record, and upload postage for various shipping sources and vendors
- Process undeliverable mail and redirect to proper disposition
- Cross-train with all mail clerks and passport employees to serve as backup as needed
- Maintain campus mailroom supplies & inventory
- Assist students with mailbox usage and software
- Maintains a clean and safe workplace
- Ensure all staff follow safety procedures and use proper lifting techniques to ensure personal health and safety
- Oversee smart technology usage, maintenance, and training
- Primary standard mail clerk and processer
- Perform other related duties as assigned
Minimum Education and Experience Requirements
High school diploma or equivalency.
Preferred education, professional skills and experience
- Knowledge of USPS postal regulations, operation, and resources
- Knowledge in the operation of PC and mail metering and chargeback systems
- Knowledge of safety and security regulations
- Experience working in a supervisory/lead role
- Experience with maintenance of mailing equipment and technology
- Annual certification as passport acceptance agent
Required Certifications or licensure
Valid NC Driver Licenses
FTE
1.0 (40 hours per week)
Months Per Year
12 Months
Work Days
Monday - Friday
Work Hours
8:00 AM - 5:00 PM
Type of Position
Permanent
Anticipated Ending Date if Time-Limited
Job Posting Date
06/28/2024
Posting Close Date
07/14/2024
Number of Openings
Single Incumbent
Special Notes to Applicants
PLEASE NOTE: This posting will close at 11:59PM (Eastern time) on the posted closing date. To receive full consideration, please be sure you have fully completed the entire application, including the ‘Work History’ section before you apply for this position. Applications must be submitted through the online application system to be considered.
EEO Statement
At the University of North Carolina at Wilmington (UNCW), our culture reflects our values of inclusion, diversity, globalization, ethics and integrity and innovation and we are committed to providing equality of educational and employment opportunity for all persons without regard to race, sex (such as gender, gender identity, marital status, childbirth, and pregnancy), age, color, national origin (including ethnicity), religion, disability, sexual orientation, political affiliation, veteran status, military service member status, genetic information, or relationship to other university constituents – except where sex, age, or ability represent bona fide educational or occupational qualifications or where marital status is a statutorily established eligibility criterion for State funded employee benefit programs. UNCW believes that embracing the unique contributions of our faculty, staff and students is critical to our success and paramount in being recognized for our global mindset.
Eligibility for Employment
Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. UNC Wilmington participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.
External Link to Posting
https://jobs.uncw.edu/postings/32594