Job Overview:
We are seeking a detail-oriented and customer-focused individual to join our team as a Gallery Host. This is an excellent opportunity for someone with a passion for hospitality and guest services. This position would be for 1st & 2nd shift. Position is full time or part time.
Responsibilities:
- Greet guests and provide exceptional customer service at the front desk
- Handle guest check-ins and check-outs efficiently and accurately
- Assist guests with inquiries and resolve any issues or complaints in a timely manner
- Operate phone systems and respond to guest inquiries via phone or in person
- Maintain accurate records of guest interactions and transactions
- Ensure the safety and security of the hotel premises during the night shift
- Collaborate with other hotel staff to ensure a seamless guest experience
- Espresso coffee service/Bartending/limited menu food preparation
- Curating guest experience to individual
Skills:
- Previous experience in hospitality or hotel industry preferred
- Strong guest service skills with a friendly and professional demeanor
- Excellent communication skills, both verbal and written
- Proficiency in using front desk software systems
- Knowledge of night audit procedures is an asset
- Ability to handle cash transactions accurately
- Multilingual abilities are a plus
- Attention to detail and strong organizational skills
Join our team as a Gallery Host and be part of a dynamic hospitality environment. We offer opportunities for career growth and development in the field of hospitality management.
Job Types: Full-time, Part-time
Pay: $12.00 - $13.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Evenings as needed
- Evening shift
- Every weekend
- Holidays
- Morning shift
- Night shift
- Overnight shift
Work setting:
Experience:
- Customer service: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Ability to Relocate:
- Bowling Green, KY 42101: Relocate before starting work (Required)
Work Location: In person