SUMMARY:
The Family Service Specialist (FSS) is responsible to determine family eligibility and enrollment. The FSS is responsible to maintaining the family/child files in accordance with state regulations and program policies and procedures, including the Fraud Prevention Protocol and develops and conducts outreach activities to maintain the assigned caseload child count. The FSS is responsible for the case management and provides technical assistance and supportive services not limited to, any of the following: home visitations, referrals to other community agencies, follow-up, and demographic data tracking. The FSS has the appropriate education, training, job experience, and/or equivalent experiences to operate both independently and as a team member to carry out program activities with minimal supervision.