Overview:
We are seeking a friendly and customer-oriented Host/Hostess to join our team. As the first point of contact for guests, you will play a crucial role in providing exceptional service and creating a positive dining experience.
Responsibilities:
- Greet guests with a warm welcome and seat them at their tables
- Manage reservations and waiting lists
- Answer phone calls and assist with inquiries or reservations
- Assist in setting up dining areas and maintaining cleanliness
- Collaborate with servers and kitchen staff to ensure smooth operations
- Provide excellent customer service to enhance guest satisfaction
Skills:
- Excellent communication skills to interact effectively with guests and team members
- Strong customer service orientation to address guest needs promptly and courteously
- Proficiency in using POS systems, preferably Aloha POS, for order processing
- Previous experience in food service or hospitality industry is advantageous
- Ability to assist guests, possess good guest relations skills
Join our team as a Host/Host and be part of a dynamic environment where your hospitality skills will shine.
Job Types: Full-time, Part-time
Pay: $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Physical setting:
- Bar
- Fine dining restaurant
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Commute:
- Boston, MA 02114 (Required)
Ability to Relocate:
- Boston, MA 02114: Relocate before starting work (Preferred)
Work Location: In person