Providential Marketing is actively hiring an Entry Level Sales Associate to join our team based in New Rochelle, New York. As an Entry Level Sales Associate your core responsibility is to establish and build relationships with customers, deliver exceptional customer service and support, and provide service and sales solutions in a fast-paced environment.
Our Sales Account team is composed of solution-oriented communication experts that are passionate about making connections, building rapport, and creating positive experiences. We have a reputation for providing customers with support that is fast, fair and easy.
Sales Associate Job Functions:
- Deliver exceptional customer service and support to internal and external customers
- Establish and maintain a trusting relationship with the customer to best understand their wants and needs
- Perform clerical duties as assigned including data entry, paperwork filing, calendar management, etc.
- Process order requests and escalations as needed
- Answer all customer inquiries thoroughly with the utmost professionalism and courtesy and escalate to the appropriate department if needed
- Notify management of any unresolved service issue or customer complaint
Sales Account Associate Requirements:
- High school diploma or GED is required
- Associates degree or Bachelor’s degree is highly preferred
- At least 1-2 years of customer service, sales, retail, or related experience
- Proven experience working in a fast-paced service-oriented environment with a reputation for providing excellent customer care
- Ability to work in a team-oriented, call center environment
- Proficient with Microsoft Excel and Google Sheets
- Excellent communication and interpersonal skills
Job Type: Full-time
Pay: $47,000.00 - $55,000.00 per year
Benefits:
- Professional development assistance
Compensation package:
- Bonus opportunities
- Uncapped commission
- Weekly bonus
Schedule:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Upper East Side, NY: Relocate before starting work (Required)
Work Location: In person