The Director of Operations oversees multi-location operations of a network of substance abuse disorder outpatient treatment centers, supervising Program Directors. Responsibilities include professional development, training, operational efficiency, regulatory compliance, and growth initiatives.
Responsibilities:
- Mentor Program Directors, establish goals, and monitor progress.
- Develop training programs and ensure compliance with regulations.
- Manage treatment center operations, staffing, and financials.
- Drive growth efforts, patient care quality, and customer satisfaction.
- Monitor treatment center performance and address issues promptly.
- Ensure team members meet qualifications and maintain licensure.
- Oversee hiring, termination, and payroll activities.
- Maintain regulatory compliance and positive relationships with authorities.
- Coordinate marketing and outreach efforts as requested.
Qualifications:
- At least 3 years in multi-location operations leadership within healthcare industry, preferably behavioral health and/or substance abuse.
- Proficient in operations, compliance, safety, accreditation, and care quality.
- Valid driver’s license and ability to travel as needed.
- High integrity, effective communication, and problem-solving skills.
- Strategic and tactical mindset with strong P&L/financial acumen.
- Experience in upfront admissions/revenue cycle.
- Knowledgeable about drug abuse trends and treatment methodologies preferred.
- Advanced computer skills and ability to establish positive relationships.
Physical Demands and Working Conditions:
- Adequate speaking, hearing, and vision abilities.
- Travel by car and airplane to treatment centers and meetings.
- Prolonged sitting with occasional bending, stooping, and stretching.
- Variable workload with periodic high stress.
- Standard medical office conditions, patient interactions, and keyboarding.
Equal Opportunity Employer
Job Type: Full-time
Pay: $115,000.00 - $130,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Healthcare setting:
People with a criminal record are encouraged to apply
Work Location: Hybrid remote in Providence, RI 02903