Overview
Responsible to perform a variety of customer service functions. Promotes additional purchases and good public relations.
Responsibilities
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Greets customers; provides product and program information, demonstrates product features and explains benefits.
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Strives to turn every potential consumer into a satisfied Badcock customer.
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Responds to customer inquiries.
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Takes, verifies and processes customer orders.
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Inputs customer sales orders and credit agreement/application information in the computer.
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Prepares and explains credit agreement.
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Accepts and inputs customer payments and returns correct.
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Sends correspondence and maintains store records as needed.
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Solicits additional business through telephone and card mailings.
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Post delivery follow-up.
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Prepares merchandise price tags as required.
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Learns and complies with the company’s loss prevention program, works in a safe manner, identifies and resolves unsafe conditions that may result in property damage or personal injury.
Additional responsibilities
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Performs such other duties and accepts such other responsibilities as are necessary and appropriate for the efficient operation of the store.
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Assist store manager in store maintenance, merchandising and display setup.
Qualifications
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High school diploma / GED, Bi- Lingual a plus.
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Six month to one year retail sales, customer service experience.
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Ability to work flexibility involving work hours, including weekends.
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Ability to operate general office equipment.
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Computer data entry.
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Ability to use a calculator to perform fundamental math calculations.
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Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
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Ability to plan and organize daily work activities.
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Ability to work independently in the absence of direct supervisor.
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Ability to lift up to 50 lbs. to assist customers loading vehicles and merchandising on the sales floor.
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Ability to sit, lift, stand, walk, bend, twist, stoop and kneel.
Other
Environmental conditions
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Works indoors in a controlled environment. May be exposed dust and airborne particles.
Additional Information
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Competitive Pay
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Medical, Dental, and Vision
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401K Plan
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Company Paid Life Insurance
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Merchandise Discount
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Vacation and Personal Paid Time Off
Equal Opportunity Employer/Drug Free Workplace