Join Our Dynamic Team and Embrace the Aloha Spirit!
Aloha Nui Loa!
Are you ready to embark on a rewarding journey with a team that values enthusiasm, passion, and creating unforgettable experiences? If you're excited about meeting people from all corners of the world, sharing the essence of Aloha, and delivering exceptional guest service, then we have a thrilling opportunity waiting just for you.
About Us:
We take immense pride in our growing team, and our commitment to providing top-notch service is at the heart of everything we do. Nestled in some of Maui's most prestigious west-side resorts, we are dedicated to curating unique and delightful memories for our guests. As we continue to expand, we are now seeking outgoing, enthusiastic, and energetic team members to join our ranks.
Your Role:
As a key member of our team, you will play a vital role in enhancing our guests' experiences during their stay on Maui. Your primary responsibility will involve working closely with our esteemed guests, assisting them in booking various activities, tours, and restaurant reservations. Your extensive knowledge of the island, coupled with your vibrant personality, will create a lasting impression on our visitors, leaving them with cherished memories they will treasure for a lifetime.
Why Join Us:
At our company, we understand that a motivated and passionate team is the cornerstone of our success. As a valued member of our team, you can expect a supportive and inclusive work environment that fosters growth and learning. We offer competitive pay and a comprehensive benefits package to ensure you are well taken care of, so you can focus on delivering exceptional service to our guests.
What We're Looking For:
We are on the lookout for individuals who thrive on genuine connections, possess a deep love for Maui, and take pride in sharing the Aloha spirit with everyone they meet. If you're brimming with enthusiasm and eager to create a positive impact on people's lives, we encourage you to seize this exciting opportunity and become an integral part of our team.
If you are ready to embark on an incredible journey filled with camaraderie, joy, and the chance to be a part of something truly special, then we can't wait to hear from you!
Make your mark and embrace the spirit of Aloha by applying today!
Qualifications:
* Minimum of 1 year prior experience in concierge/guest service & sales
* Prior experience working within the tourism and hospitality industry
* Knowledge of island-wide Maui activities, tours, golf courses, and dining
* Must have prior experience with ALDESK and using a POS system
* Exceptional customer service skills
* The ability to multi-task in a fast paced environment
* Be a self-starter and able to work with little supervision
* Excellent verbal and written communication skills
* Have a positive attitude and lots of Aloha
Benefits include:
* Medical
* Vision
* Dental
* 401(k) Plan
* Tour & Activity discounts
* Holiday Pay
* Paid Time Off
* Temporary Disability Insurance
* Commission
This position is based on the Island of Maui and you must reside on Maui to be considered for the position.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: No more than 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- Day shift
- Holidays
- Night shift
Application Question(s):
- Do you have experience with Aldesk and POS systems?
- Do you currently reside on Maui , or plan to relocate and reside here WITH FIRM living arrangements prior to starting this position?
Education:
- High school or equivalent (Preferred)
Experience:
- Guest Services, Hotel and/or Activity Sales: 1 year (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Work Location: In person