We are looking for a reliable dispatcher to act as a communication point for the drivers and the pharmacy. You will receive requests, transmit messages, and track packages. You will coordinate routes and delivery times to patients, caregivers, and nurses. Work with the pharmacy to ensure that patients are receiving excellent customer care.
Essential Functions
1. Make efficient routes for drivers
2. Call patients/caregivers giving estimate delivery time
3. Call patient/caregivers for any late deliveries
4. Prioritize calls according to urgency and importance.
5. Monitor routes and status of drivers to ensure timely delivery
6. Enter package information into delivery software system
7. Work as a team with the Pharmacy members to ensure timely information to patients and caregivers
8. Any other function assigned by the manager
Qualifications
· Proven experience in dispatch or relevant position
· Familiar with Los Angeles County and surrounding areas
· Familiar with routing system
· Outstanding multitasking abilities
· Active listener and excellent communication skills
· Critical thinking a must
PHYSICAL Requirements
Physical Activities:
· Ability to continuously sit for extended periods of time.
· Ability to bend or squat occasionally.
· Ability to lift up-to 50 pounds occasionally.
Job Type: Full-time
Pay: $21.00 - $23.00 per hour
Benefits:
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person