Job Title: Dental Scheduling Coordinator
Location: Fox Dental Associates
Type: Full-Time
About Us: Fox Dental Associates is a leading dental practice dedicated to providing top-notch dental care to our community. We pride ourselves on our patient-centered approach, state-of-the-art facilities, and our friendly and professional team. We are currently seeking a highly organized and motivated Dental Scheduling Coordinator to join our team.
Position Overview: As a Dental Scheduling Coordinator, you will be the first point of contact for our patients, ensuring a smooth and efficient scheduling process. Your role is crucial in maintaining our practice's workflow, ensuring that our dental professionals can deliver the highest level of care.
Key Responsibilities:
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Schedule patient appointments, follow-ups, and consultations efficiently and accurately.
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Manage the appointment calendar, optimizing the schedule to maximize productivity.
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Confirm and remind patients of their appointments via phone, email, or text.
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Handle patient inquiries, providing excellent customer service and addressing concerns promptly.
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Coordinate with dental staff to accommodate urgent or emergency appointments.
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Maintain patient records and update the scheduling system regularly.
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Verify patient insurance information and assist with billing and insurance claims as needed.
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Ensure a clean and organized reception area.
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Assist with other administrative tasks as required.
Qualifications:
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High school diploma or equivalent
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Experience working in a dental office is required.
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Customer Service experience is required.
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Previous experience in a dental office or medical scheduling is highly preferred.
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Excellent organizational and multitasking abilities.
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Strong communication and interpersonal skills.
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Proficiency in dental scheduling software is preferred.
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Ability to handle sensitive information with confidentiality.
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Customer-service oriented with a friendly and professional demeanor.
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Ability to work effectively in a fast-paced environment.
What We Offer:
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Opportunities for professional growth and development.
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A supportive and collaborative work environment.
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The chance to be a part of a practice that values patient care and excellence.
Join our team and contribute to making a positive impact on our patients' dental health and experience!