About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and technology solutions. With over 20 years of experience, 18,000+ team members, and campuses around the globe, we obsess about our clients by providing remarkable customer experiences for the world’s most innovative brands.
About the Job
We are currently hiring Licensed Cosmetologist Consumer Advocates!
Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?
Our Licensed Cosmetologist Consumer Advocates are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
Benefits of working as a Licensed Cosmetologist Consumer Advocate:
- Flexible schedules
- Competitive salary - $20 / hr
- Industry-leading benefits - Health, Dental, Vision, 401(k)
- Amazing career growth opportunities
As a Licensed Cosmetologist Consumer Advocate, You Will…
- Provide expert knowledge to consumers needing information or assistance with products
- Compose unique and customized responses that address consumer questions and concerns
- Utilize opportunities to build sustainable relationships and drive business through product recommendation and direct selling
- Offer insights to the brand for continuous product and service improvement
- Educate consumers about brand products, promote consumer loyalty and recommend products based on individual consumer needs
- Meet established performance metrics and quality standards across channels
As a Licensed Cosmetologist Consumer Advocate, You Have…
- An cosmetologist license (required)
- A High school diploma or GED
- Skincare expertise and skincare product knowledge
- Strong verbal and written communication skills
- Competency in recommending and selling products
- The ability to respond to calls and chats with the use of a computer and headset
- The ability to sit for long periods of time
- The ability to be consistently ready to work and on time as scheduled
- The ability to type at least 35 wpm with accuracy
- The understanding you will be working on site at our state-of-the-art campus in Las Vegas, NV
Availability: Full-time (some shifts may depend on availability).
Ready to apply? Submit your application and one of our recruiters will reach out via email/phone/text to learn more about you and connect you to this exciting opportunity! If you provide your cell number, you agree to receive automatic recruiting texts from us at that number. Consent is not a condition of employment, and you can opt-out by replying STOP at any time. Message and data rates may apply.
IntouchCX is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, arrest and conviction records, or any other characteristic protected by law. IntouchCX will comply with all local fair chance ordinances.
Any applicant who, because of a disability, needs accommodation or assistance in completing an application or at any time during the application process should contact the Recruiting department and/or the Human Resources department. IntouchCX also provides reasonable accommodations to employees with disabilities consistent with its obligations under the law.
By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship. Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.
Job Type: Full-time
Pay: $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: In person