Training Schedule: Monday – Friday, 9 AM - 5 PM
Main Shift: Tuesday- Friday, 12:30-9PM and Saturday, 10AM-6:30PM
About Us:
QUALITY TOWING is a WA State Licensed RTTO (Registered Tow Truck Operator) that has been serving communities across the Pacific Northwest since our doors opened in 1993. Our goal is to provide prompt, friendly service. We provide full service towing, recovery, hauling, equipment moves and more. We're looking to grow our dispacth team.
Responsibilities:
As a Dispatcher, you will be responsible for:
- Receiving calls, coordinating and dispatching tow truck drivers to assist customers efficiently.
- Handling customer inquiries, requests, and concerns in a timely and effective manner.
- Assigning and sequencing pick-ups and deliveries for the next day.
- Answering phone calls from tow truck drivers in the field.
- Assist front office team with releasing vehicles and release paperwork
- Assist with papwork filing
Qualifications and Skills:
The ideal candidate will possess:
- General geographical knowledge of the the greater Seattle area
- Confident and friendly when talking on the phone
- Computer aptitude, including Microsoft Office skills and Towbook.
- Previous experience in the towing industry or a related field is highly desirable.
- Strong communication and problem-solving skills.
Qualifications Requirements:
- Ability to work collaboratively in a team environment.
- Excellent communication skills to interact with drivers and customers effectively.
- Strong decision-making skills to address dynamic situations.
- Problem-solving abilities to navigate challenges and ensure operational efficiency.
Work Environment:
You will be working in an office setting with a relaxed dress code, contributing to a positive and collaborative work environment.
Join QUALITY TOWING and be part of a team dedicated to providing exceptional towing services with a commitment to quality and customer satisfaction. Apply today!
Job Type: Full-time
Pay: $23.00 - $27.00 per hour
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Woodinville, WA 98072: Relocate before starting work (Required)
Work Location: In person