A Day in the Life:
You will create an industry leader customer service experience as the first line of contact when customers walk into the branch. A simple greeting to the customer and a warm smile is a great way for them to start the day! You are the expert with efficient banking skills that include an array of duties such as, but not limited to: receiving and paying out cash or other disbursements, cashing checks, accepting account deposits and withdrawals, accepting loan and credit card payments, issuing money orders and Connections cards. Throughout the day, you will follow Synovus customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, were not just any bank. We are the bank of here.
You’re a perfect match if:
- You’re goal-oriented: Focuses efforts on results that matter; builds enthusiasm for the organization's goals; demonstrates a passion for producing top quality work; handles high priority tasks with a sense of urgency.
- You’re a great communicator: Communicates clearly and effectively in a concise and straightforward manner; adapts communication style to the audience and situation; openly shares information and keeps people updated; listens patiently and asks questions to clarify others' point of view.
- You’re Customer Focused: Demonstrates a passion for exceptional customer service; anticipates and responds to changing customer needs; leads others to deliver outstanding customer service; champions company standards associated with superior customer service.
- You have excellent Job Knowledge: Shares knowledge willingly with others; demonstrates insight into the industry, the market, and competitors; demonstrates a strong work ethic and high performance.
- You’re adaptable to change: Remains flexible and open to new ways of working; keeps an upbeat attitude, even in challenging or stressful situations; can effectively cope with change; can shift gears comfortably; shows willingness to learn new methods, procedures, or techniques
- You show initiative: Is personally committed to and actively works to continuously improve him/herself; delegates effectively and to the right level; understands that different situations and levels may call for different skills and approaches; self starter to seize opportunities as they arise.
Skills/Experience You’ll Need:
· High school diploma or equivalent
· Six (6) months customer service, sales and/or Retail work experience--or--completion of one (1) year of college/vocational school in lieu of work experience. Prior banking, financial services or retail sales in a goal-oriented environment preferred.
- Demonstrates ability to adhere to professional dress code
- Ability to identify customer financial needs, goals and objectives
- Strong interpersonal and communication skills; ability and desire to establish rapport with customers
- Ability to read, perform basic math functions, follow written instructions and learn new information
- Basic knowledge of personal computers and other business equipment
- Careful attention to detail and ability to manage time
- Ability to stand on feet for a long period of time
Why Synovus:
That’s easy! Do you enjoy generous PTO? Are seeking a company which promotes work-life balance? How about a competitive compensation/benefits package that allows you to care for sick family members and vacation abroad? Furthermore, who doesn’t want to work for an organization that stands behind professional growth and development?
After all, we are a well-known, industry respected financial institution that has aggressively expanded its footprint across the Southeast. Through community involvement and getting to know our customers, we have created a space that feels like home no matter where you are. Because Here Matters.
What are you waiting for:
Apply Today! We hope that you have enjoyed hearing about the Synovus way and look forward to hearing more about you! Because You Matter.
Synovus is an Equal Opportunity Employer supporting diversity in the workplace.
The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 per week
Benefits:
- 401(k) 5% Match
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Ability to Relocate:
- Englewood, FL 34224: Relocate before starting work (Required)
Work Location: In person