Hello Kitty Cafe is currently looking for a full time shift lead for our location on the strip next to New York New York Hotel.
Job Description: Hello Kitty Cafe shift leads are role models for our team that ensure we are providing the very best experience to both our customers and team members. Shift leads encourage and model top notch customer service and work ethic. Shift leads also coach and support their fellow teammates.
Key Responsibilities:
- Building memorable positive interactions with our customers, teammates and community
- Understanding the strengths of your team members and ways to build on their strengths
- Providing critical and positive feedback to team members to ensure that they are growing in their position
- Looking for ways in which we can enhance the operations and service in the store
- Demonstrating a positive and approachable attitude for the team
- Leading by example not only within the workplace but also within the community
- Ensuring every guest leaves with a smile
- Consistently communicating with management to ensure the quality of the service provided
- Maintaining a calm, demeanor in unique, situations
- Supporting and teaching new hires through in-store training
- Maintaining the quality of our products, cleaning and operations of our store
- Continually lending a helping hand to your teammates, customers and others
Qualifications:
- Have at least 1 year of customer service experience
- Have at least 1 year in a leadership position
- Must have excellent communication skills and work ethic
- Open availability preferred
- One weekend shift requirement (Sat/Sun)
Benefits and Perks:
- Generous Tip
- Free Drinks While On Shift
- Employee Discounts
- Flexible Schedule
- Bonus
- Medical Insurance
- Dental Insurance
- Vision Insurance
Please note that this is for our location on the strip.
We look forward to meeting you!
Job Types: Full-time, Part-time
Pay: $15.25 - $16.25 per hour
Expected hours: 30 – 40 per week
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid training
- Vision insurance
Experience level:
Restaurant type:
Shift:
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Experience:
- food service: 1 year (Preferred)
- customer service: 1 year (Required)
- Leadership: 1 year (Required)
Work Location: In person