Job Title: Box Office Representative
Overview:
Join our dynamic team as a Box Office Representative at VICE Seattle. As a Box Office Representative, you will play a crucial role in providing exceptional customer service and ensuring a seamless ticket purchasing and check-in experience for our guests. This position is ideal for individuals who excel in fast-paced environments, have a passion for the entertainment industry, and possess excellent communication skills.
Duties:
- Guest check in and CRM auditing
- Process ticket orders accurately and efficiently
- Handle cash transactions and maintain proper cash-handling procedures
- Address customer inquiries and resolve any issues or concerns promptly
- Collaborate with the events management team to coordinate ticket sales for special events
- Maintain a clean and organized ticket sales area
- Uphold high standards of customer service to enhance the overall guest experience
Skills:
- Exceptional customer service skills
- Strong communication and interpersonal abilities
- Experience in hospitality or customer-facing roles preferred
- Proficiency in cash handling procedures
- Ability to work effectively in a team environment
- Knowledge of ticketing systems or willingness to learn
- Familiarity with event venues or theater operations is a plus
- Demonstrated conflict management and problem-solving skills
- Comfortable with public speaking engagements
Pay:
- Competitive hourly wage based on experience
- Opportunities for growth and advancement within the entertainment industry
- Training provided for candidates with relevant skills but limited experience
If you are enthusiastic about providing top-notch customer service, have a knack for sales, and thrive in a dynamic environment, we invite you to apply for the Ticket Sales Representative position. Join us in creating memorable experiences for our guests through exceptional ticketing services.
Job Type: Full-time/Part-time
Pay: Commensurate with experience
Work Schedule: Flexible hours including evenings and weekends
Work Location: On-site
Job Type: Part-time
Pay: $19.00 - $22.00 per hour
Expected hours: 14 per week
Schedule:
- 4 hour shift
- Evening shift
- Night shift
Work Location: In person