Safety: We promote safety in all we do. Our commitment to the safety of our customers and employees is paramount.
Integrity: We are committed to the highest level of ethical conduct, personally and corporately. We accomplish this by being open and honest, and by meeting our commitments to each other, our customers and our region.
Customer Service: We deliver the best, highest quality service to our customers because they are our primary concern. We provide quality service by focusing on both internal and external customers.
Quality: We value and recognize quality performance and strive for the highest quality in all we do. We accomplish this by monitoring our work, systems and processes and taking action to ensure that they meet or exceed standards.
Teamwork: We work as a team. We encourage our employees to develop and contribute their talents cooperatively. When one of us succeeds, we all succeed. Effective teamwork includes working cooperatively with others as part of a team- as opposed to working individually or competitively- to accomplish shared objectives.
Communication: We encourage communication in and between all parts of our Authority because we believe the free exchange of information is vital to unity, effectiveness and service among our employees, and to our customers and the region we serve. We are committed to delivering clear, effective communications and taking responsibility for understanding others.
Innovation: We are leaders in finding new approaches and encouraging new ideas. We welcome the exchange of new ideas to improve the Authority. We foster and initiate new ideas, methods and solutions to support the mission and objectives of the Authority.
Dependability & Accountability: We can be relied upon to do the work that's required every time. We are consistently at work and on time, ensuring that work responsibilities are covered and expected results are achieved.
Self-Development: We take steps to ensure continued learning and professional growth.
Problem-Solving: We accurately assess problems and effectively and efficiently arrive at excellent solutions.