Vanguard is defined in the Oxford Dictionary as ?a group of people leading the way in new developments or ideas?. Vanguard Claims Administration is no different. Whether you are a client, an employee or a key vendor, you will find your exposure to the VANGUARD team to be a refreshing change from the ordinary! If you are looking for a change for the better and believe that you have the skills necessary to excel with an energetic, fast-growing entity, we would like to talk to you.
We are currently in search of an enthusiastic File Reviewer responsible for reviewing Independent Adjusters? work products for our clients. Specifically, they are responsible for:
Responsibilities:
- Approving and invoicing claims meeting Vanguard?s Clients? guidelines.
- Meeting company and client?s SLAs specific to the number of claim reviews performed in set timeframes.
- Reviewing general loss and narrative reports for consistency, quality and adherence to industry and client specific guidelines.
- Reviewing estimates for accepted line-item usage, duplication and over and under scoping of damage. Reviewing photographs and diagrams of insured property for clarity, quality, quantity, and labeling.
- Ensuring that the damage described in the report is supported by the estimate and photographs. Reviewing coverage when coverage information is provided.
- Ensuring that questions and requests listed on the notice of loss are addressed in reports.
- Ensuring enclosures mentioned in reports are attached to the file and sent to the client..
- Uploading work product to claim systems (emailing work product to clients as required).
- Assisting in orientation and training of new adjusters on technical adjusting issues at the direction of the direct supervisor.
- Attending company, client and continuing education meetings.
- Other duties as assigned, specifically during a Catastrophic event.