Description
This role requires you to stay away from home Monday - Friday.
- Will perform a variety of technical field service-related duties involving new product installations including equipment start up, functional testing, and customer training are performed.
- Serve as a professional company representative providing exceptional customer service while at customer locations or while in any service support role.
- Must be able to read, understand and work to blueprints, drawings, schematics, manuals and other specifications
- Responsible for documentation of machine data, service history and quality information.
- Assist customers with parts identification and ordering.
- Demonstrate products as necessary in support of sales.
- Communicate with the regional managers to ensure customer expectations are met and important information is passed on to the proper parties.
- Maintains prompt communication of expense and, service reports, etc. on a weekly basis.
- Make recommendations for changes and improvements as may be developed through field service activity.
- Must be able to travel domestically to support service area on a regular basis (Up to 100%); occasional international travel.
Job Type: Full-time
Pay: $21.64 - $27.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
Work Location: On the road