Spot Migration is a Managed IT Services company about to have explosive growth. We are looking for a Systems Engineer to primarily do the IT project work to consolidate a client's numerous company acquisitions. You'll be tasked to provide extraordinary IT services to our growing client base in Phoenix, AZ. This role is currently a remote position, however, we do plan to open an office in the Phoenix metro.
Our diverse client base will expose you to many different technologies and provide you with an incredible opportunity to grow your technical skills and develop professionally. If hired, you will provide network and systems administration, consulting and support.
Responsibilities:
- Resolve technical issues for clients via phone, in-person, or electronically
- Troubleshoot a variety of IT issues & perform root cause analysis
- Thoroughly document troubleshooting steps, client processes and IT documentation
- Mentor fellow teammates
- Demonstrate patience and exceptional customer service while working with clients
- Part of on-call rotation
Requirements:
- Minimum of at least 5 years real-world IT experience is required.
- Complete email migrations from various platforms to Microsoft 365
- Intune setup and management
- Microsoft MFA and conditional access setup
- DNS & DHCP server setup, migration and troubleshooting
- Data migrations to SharePoint
- Active Directory GPO creation and troubleshooting
- Entra sync troubleshooting
- Firewall and Site-to-Site VPN setup and troubleshooting
- Azure setup and migrations (cloud computing/AVD)
- Previous MSP experience a huge plus
How You Will Excel:
- Highly flexible and easily adapts to a constantly changing list of priorities
- Prefers and thrives in a fast-paced work environment
- Exceptional customer service skills
- Clear communication and active listening
- Strong attention to detail and takes time to do things right
- Be a great team player- eager to help others
- Embrace opportunities to learn and grow
- Use creative thinking to find ways to improve efficiency
Physical Requirements
- Occasional need to lift and/or move up to 50 pounds
- Occasional need to stoop, kneel, crouch, twist, crawl, reach, and stretch
- Must have reliable vechicle to travel to our office and client's locations
PERKS (this list comes directly from our employees):
- We pay to train you on new, best-in-class technology
- Work with over 300 different technologies
- Always working on latest/greatest technologies (not that old crap)
- Never boring
- Very process driven, so you don't have to re-invent the wheel
- Challenging- lots of variety and work on multiple client accounts
- Learning Culture
- Empowerment of employees (you can set schedules with clients, projects, etc)
- Mentorship and easy access to our team when you need help (no red tape here)
Job Type: Full-time
Pay: $85,000.00 - $105,000.00 per year
Benefits:
- 401(k)
- Health insurance
- Paid time off
Compensation package:
- Bonus opportunities
- Performance bonus
- Yearly pay
Experience level:
Schedule:
- 8 hour shift
- Monday to Friday
Application Question(s):
- Do you have reliable transportation with enough space to move a box holding a 2U server?
- Have you worked for another Managed IT Services provider (MSP)? If so, where and how long? If you have not, explain why you think you would thrive in a fast-paced environment supporting many different clients that need extensive server troubleshooting?
- What GPO's have you created?
- How many domain controller migrations have you completed independently or as the lead engineer?
- What are your salary expectations?
- How many domain email migrations have you done to Microsoft 365?
Experience:
- GPO: 2 years (Required)
- working for an MSP: 2 years (Required)
Language:
- Fluent English (Required)
Ability to Commute:
Ability to Relocate:
- Phoenix, AZ: Relocate before starting work (Required)
Work Location: In person