Position Overview:
Clarissa Ogden Insurance Agency- Farmers Insurance in Bentonville, AR is seeking a highly motivated, caring, and customer-oriented individual to join our team as a Customer Service Representative. We are seeking an individual that can help our business grow through daily interactions with current clients and new business! This is a great opportunity for someone who enjoys working in a fast-paced environment, is a self starter, and has excellent communication skills. Insurance experience is not required as we will assist in onsite training and access to training resources. This position can be Full-Time or Part-Time.
Responsibilities:
- Help establish good customer relationships and follow up with customers, as needed.
- Provide prompt and friendly customer service by handling incoming inquiries via phone, email, and walk in business.
- Provide accurate and timely information to customers regarding their insurance policies, billing accounts, and additional insurance opportunities.
- The ability to identify growth opportunities within our current clientele.
- Conduct outbound calls to follow up with customers or provide additional information as needed.
- Maintain customer records by updating account information and documenting interactions.
Requirements:
- Strong customer service skills.
- Excellent verbal and written communication.
- Proficient in using computer systems for data entry, particularly Windows.
- Ability to work in a team environment.
- Strong phone etiquette and active listening skills.
- Ability to work in a fast-paced environment while maintaining attention to detail
- Strong problem-solving skills and the ability to think quickly on your feet
- Detailed oriented
- Motivated
- Career minded vision
- Pride in getting work done accurately and timely
- Property and Casualty license (must be able to obtain)
- Life and Health license (must be able to obtain)
Benefits:
- Opportunities for advancement
- Paid time off (Vacation, most Holidays, and personal/sick days)
- Life Insurance
As a Team Member you will receive:
- Hourly plus opportunities for Commission/Bonus
We offer competitive pay rates, ongoing training, and opportunities for career advancement. If you are passionate about providing exceptional customer service and enjoy working in a dynamic team environment, we would love to hear from you!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Dental insurance
- On-the-job training
- Paid time off
- Professional development assistance
- Vision insurance
Experience level:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Relocate:
- Bentonville, AR 72712: Relocate before starting work (Required)
Work Location: In person