Event Assistant Position Summary:
We are seeking a highly motivated and detail-oriented Event Assistant to join our events department team. The Event Assistant plays an integral role on the sales team. The Event Assistant will be responsible daily management of booking parties and events, in addition to following up with potential leads. The EA will possess a positive attitude, have great communication skills and be highly motivated and organized.
Essential Duties and responsibilities:
· Answer phones, check emails and voicemails daily
· Ensure all event requests are corresponded to and needs are met daily
· Track all updates and leads from guests in Tripleseat (events tracker) daily
· Communicate and handle all guests needs prior to event to ensure a great experience for day of event; via email, phone or in person. Gather as much information as possible.
· Build contracts for events and correspond via email to collect signature and deposits
· Enter deposits daily in Micros system; ensure Micros and Tripleseat reconcile
· Communicate with DSM & Events Manager daily of updates or changes made
· Be an expert on the party packages we offer
· Follow up on leads that do not book
· Provide administrative support to the sales team
· Meet with guests in person to complete room walk thru
· Run daily, weekly and monthly reports
· Cross train to help in other departments as needed
· Have strong verbal skills, organizational skills and decision-making skills
The above duties are intended to give a general understanding of the job duties. They are not an exhaustive list of all responsibilities
Qualifications:
- Strong organizational skills and attention to detail.
- Excellent communication and interpersonal skills.
- Ability to work well under pressure and meet tight deadlines.
- Flexibility to work evenings and weekends as required by event schedules.
Benefits:
- Opportunities for career growth and advancement
- Employee discounts
If you are passionate about the hospitality industry and enjoy working in a fast-paced environment, we would love to hear from you. Apply now to join our dynamic team as an Event Assistant.
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- Event: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person