Hanna Instruments, an industry leader in laboratory instrumentation for analytical testing, is looking for a full-time West Regional Inside Sales Manager to join our team. The Regional Inside Sales Representative is responsible for retaining and expanding existing company relationships for one or more divisions, product lines, market segments, and soliciting new business from prospective customers in a variety of industries including: Food and Beverage, chemical manufacturing, industrial, farming, metal finishing, lab and more.
For the first 6 months in this role you will learn about the products and solutions we offer our customers, provide coverage for current ISM’s and work towards the team’s revenue target. After 6 months in the role, you will then take on your own territory and will be responsible for hitting the revenue target in that territory. You will use your communication skills to cultivate strong relationships with new and existing customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to talk to you!
Job Responsibilities for a Sales Associate:
- Call on established and prospective customers to create demand for laboratory instrumentation. Documents calls and results as required.
- Discusses customer needs, problems, or complaints, and arranges for meetings between customers or prospective customers and representatives of various company functional areas while building long-term trusting relationships with our customers.
- Develop a list of prospective customers by their chosen market in order to schedule appointments.
- Follow up on sales qualified leads generated from trade shows, marketing campaigns, website and other sources.
- Utilize competitive information and product knowledge to increase market penetration by positioning of our products.
- Assist in growing sales for the inside sales territory for general and other division products while answering inbound phone calls.
- Contact potential customers through cold calls and emails while identifying customer needs and suggesting our appropriate products/services. Customize product solutions to increase customer satisfaction.
- Assists in the implementation and coordination of the company-wide business development call program.
- Represents the company in various trade shows and community functions.
Knowledge and Skills for a Sales Associate:
- Bachelor's degree in chemistry, Biology or related field
- 0-3 years of customer service and sales experience
- The ability to read and understand technical articles related to applications for our products
- Excellent written and oral communication skills
- Excellent customer service skills including phone and professional email correspondence
- Ability to work as part of a team and individually
- Must be willing to travel up to 10%.
- Proven work experience in Inside Sales preferred
- Hands-on experience with multiple sales techniques (including cold calls)
- Experience with CRM software a plus
- Experience in food, beverage, industrial, education, lab, water and waste water treatment industries a plus
The people here at Hanna don’t just create widgets — they create testing solutions that help improve everything from the taste of your local microbrew to the safety of the water from your tap. With operations in 34 countries, Hanna is working to solve some of the world’s biggest problems by making scientific testing more accessible, easy and accurate. Working for Hanna is an opportunity to be a part of the solution in making a better world.
We offer a competitive salary and a comprehensive benefits package.
Job Type: Full-time
Pay: $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
- Work from home
Experience level:
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Experience:
- Sales: 1 year (Preferred)
- chemistry/biology/science: 1 year (Preferred)
Work Location: Remote