**Job Summary:** We are seeking a detail-oriented and customer-focused individual to join our team as a Front Desk Clerk/Night Auditor. This position plays a crucial role in ensuring exceptional guest experiences during the night shift. **Responsibilities:** - Greet guests in a friendly and professional manner - Check guests in and out, handling reservations and cancellations - Answer phone calls and direct inquiries to the appropriate department - Perform night audit procedures to ensure accuracy of guest accounts - Handle guest requests and resolve issues promptly and efficiently - Maintain a clean and organized front desk area - Assist with administrative duties as needed **Experience:** - Prior experience in hospitality management or front desk operations preferred - Proficiency in using phone systems and hotel management software - Familiarity with night audit processes is a plus - Strong customer service skills with a focus on guest services and relations - Bilingual proficiency is advantageous for interacting with diverse guests This position offers an opportunity to work in a dynamic hotel environment, providing valuable experience in guest services and front desk operations. If you are passionate about delivering exceptional service and thrive in a fast-paced setting, we invite you to apply for the Front Desk Clerk/Night Auditor role.
Job Types: Full-time, Part-time
Pay: $15.00 - $16.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Free parking
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
- Evenings as needed
- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Overtime
- Rotating weekends
Work setting:
People with a criminal record are encouraged to apply
Experience:
- Hotel experience: 1 year (Preferred)
Ability to Commute:
- Pendleton, OR 97801 (Required)
Ability to Relocate:
- Pendleton, OR 97801: Relocate before starting work (Preferred)
Work Location: In person