The Warehouse Shipping Manager will be the primary leader of the Shipping department within the Distribution Center Operation. Within this operation includes Picking, Quality Control, and Shipping activities. Combining technical capabilities with strong Leadership and Management skills, they will deliver best in class performance in Safety, Quality, Delivery, and Cost while ensuring a high level of employee satisfaction while driving continuous improvement. This is a hands-on operational management role that will work cross-functionally across the Warehouse and the Company.
Section 2 – Summary of Accountabilities
Distribution Management is accountable for the activities within their assigned facility or operation. This includes the following:
1. Safety – DC Leaders are expected to maintain the building and equipment in a manner that ensures a safe environment for both internal and external stakeholders. In addition, Leaders are expected to monitor operational practices so that unsafe activities do not occur. Housekeeping practices shall be managed daily in order to maintain a safe and sanitary environment.
2. Security – Maintaining a high level of security is a requirement of all DC Leaders. Security has three key components: 1) Controlling contraband entering facility that could end up in a shipment to one of our customers. 2) Eliminating inventory shrinkage by employees. 3) Protecting inventory from external theft. Leaders must make certain that USG security policies are always active, and shrinkage is identified and investigated in a timely manner so corrective actions are taken.
3. Fiduciary – Directors and Managers are responsible for numerous financial assets of USG. This includes but is not limited to physical inventory, material handling equipment, and warehouse supplies. DC Leadership is expected to protect the company’s assets by ensuring established policies and procedures are followed and the appropriate level of management and control is present. It is also the responsibility for Leadership to report any events that could have a negative fiduciary impact to their manager.
4. Quality – In order for USG to flourish, the quality of our output must be high as measured by our customers. Leaders are accountable for the management and control of their operations to ensure that a high level of quality is delivered. All policies and procedures must be executed in a manner so that our customers receive the right product in the right condition.
5. Delivery –Leaders are expected to manage their operations in a manner so that customer orders are shipped complete and on-time.
6. Cost – Leaders are accountable for labor expense, repair and maintenance expense, supply cost, and following freight routing guidelines. They must manage each of these areas in a manner so that cost is minimized while achieving high levels of performance across all functions.
7. Employee Engagement – Union Supply Group values the contributions of all team members. To realize the full potential of all employees, Leadership is expected to maintain a Servant Leader role where they communicate expectations clearly, are effective trainers and coaches, are respectful in the interactions with employees, and work cross- functionally to remove roadblocks of each employee’s success.
Daily Management Responsibilities:
· Inspect all areas of the building to ensure no safety, security, or housekeeping issues. Any safety or security issues shall be resolved prior to start of shift. Housekeeping issues will be resolved same day.
· Prior to start of shift, determine expected labor and equipment requirements for each department based on expected workload. The following inputs shall be used to determine planned demand:
o Dashboard
o Expected Inbound Volume
o Special Programs
o Inventory Control
o Process Improvement Activities and Corrective Actions
o Other Required Activities
· Review previous day’s overall KPI’s as well as department level productivity, quality and service performance.
· Communicate Daily Plan and Expectations to staff during shift start-up meeting with headcount assignments. Coach supervisors, leads and hourly staff on opportunities for improvement and recognize stellar performance. Create and manage corrective actions to resolve areas that are not meeting expectations.
· Immediately after shift start-up, review actual versus planned headcount. Modify daily plan as necessary to reflect higher or lower attendance rates.
· Coordinate building and equipment maintenance activities and ensure necessary warehouse supplies are available.
· Monitor labor output and requirements throughout the day and adjust plan accordingly to achieve service, quality and cost objectives.
· Update Visual Management Boards
· Monitor work practices throughout the day to ensure all safety, security, and standard operating procedures are being followed. Inspect what you expect to validate all functions of the operation are following established processes and identify training opportunities.
· Perform necessary personnel management activities including:
o Interviewing
o On-Boarding
o Training
o Coaching
o PTO Approval
o Performance Management
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Professional development assistance
- Referral program
- Relocation assistance
- Retirement plan
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No nights
- No weekends
Work Location: In person