For over 85 years, Hill has been a leader in the Mechanical Industry in Chicago. It's no wonder why we were voted as one of the Chicago Tribune's Top Workplaces in 2023, our culture rocks!
As we continue to grow, our service team is excited to be adding a Dispatcher with previous Service Dispatch experience to the team. Do you enjoy working in a fast-paced environment with a great team? Are you a multi-tasking pro? Do you like problem solving? We're looking for you!
Our Dispatcher will be responsible for:
- Managing, monitoring, and reporting daily field activities for around 60 technicians
- Ensuring labor, materials, and equipment are properly planned and coordinated
- Ensure high team productivity through proper planning and coordination
- Reviewing, correcting, and following up on work orders
- Other tasks as assigned
Experience and Qualifications:
- High school diploma or general education degree (GED) required
- HVAC, plumbing or construction administration experience preferred
- Excellent customer service and communication skills required
- Proficiency in all Microsoft Office Suite (Word, Excel and Outlook); experience in S2000 a plus)
- Experience with Cisco IP Phone System a plus
Other Qualifications:
- Requires initiative, great attention to detail, accuracy, an ability to prioritize and multi-task
- Must have excellent interpersonal and customer services skills, and maintain a positive attitude while dealing professionally with co-workers, clients, vendors, etc.
- Must be able to work independently with limited supervision while still being a team player
- Must be dependable, organized and self-motivated
This sounds like a lot, and it is, but rest assured, our Dispatch team is highly-collaborative and our Operations Manager is here to ensure team success.
Job Type: Full-time
Pay: $20.27 - $23.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Dispatching: 1 year (Required)
Ability to Commute:
- Franklin Park, IL 60131 (Required)
Ability to Relocate:
- Franklin Park, IL 60131: Relocate before starting work (Required)
Work Location: In person