We are looking for 1-2 Service Technician Trainees. These candidates would ideally be eager to learn, have technical minds, and have a passion for industrial equipment. The job description and all details are attached.
Job Summary:
We are looking for a Service Technician Trainee who is eager to learn and passionate about industrial equipment and delivering excellent customer service to our clients in the fields of Waste Operations & Plastic Recycling Machinery. The trainee role is a full-time employment opportunity that will allow for hands-on technical training and travel opportunities across the U.S. The training program will last for one year, after that period, there is an opportunity for continued full-time employment and advancement. The goal is to drive service success that improves customer satisfaction, maximizes customer retention, and increases profitability.
Your Responsibilities:
- Provide support to Service Technician during field visits.
- Interpret work orders and assist with minor repairs under the guidance of experienced technicians.
- Assist with accessing required parts and tools to perform work.
- Assist with testing repaired equipment for proper performance and ensure that the work meets manufacturer’s specifications.
- Must be dependable, punctual, and consistent.
- Must be able to comply with all company policies, rules, procedures, and Code of Conduct
- Must be able to interact well with others.
- Must be able to work independently, or in a team setting.
- Must be capable of working under tight time constraints in a high-volume environment with multiple priorities.
- Responds well to questions; Ability to read, interpret and comply with written information and documents such as safety rules, operations/procedure manuals and maintenance instructions with a high comprehension and concentration level to include the ability to meet deadlines.
What we are looking for in a candidate:
- 0-1+ Years Technical or Machinery Focused Field Service experience
- Willingness to learn and be coached.
- Ability to travel on short notice up to 75% of the time.
- Ability to troubleshoot, test, repair, and service technical equipment.
- High School Diploma/GED
- Must have valid driver’s license.
- A valid passport or ability to apply for a passport within 30 days of beginning of employment.
- Must be able 18+ years of age.
- Must possess the strength and stamina required to work in awkward positions.
- Physical activities include walking, lifting, twisting, turning, climbing a ladder, etc.
What you will receive as an employee of e3:
- 100% of employee health insurance premiums covered by eFACTOR3 - eligible after 30 days of employment.
- PTO/Sick Days • 401K Program – eligible after 90 days of employment
- Inclusive and collaborative culture that believes and encourages life-long learning and growth.
This position is based in Charlotte, NC at eFACTOR3 headquarters. If interested please send a resume and cover letter
Job Type: Full-time
Pay: $16.00 - $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Professional development assistance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed
Work Location: In person