This position is responsible for leading the operations of the kitchen by assuring that all shift team members are attaining high standards of food procedure and recipe adherence, cleanliness, health and safety. Assures a positive, legally compliant, work environment in which all Razzoo’s 6-2-101 (Philosophies and Values) are upheld during entire shift.
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Food Handlers Certification – as required by state or local laws
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1-2 years Razzoo’s restaurant kitchen experience
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Successful completion of Razzoo’s training for this position is required
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Bilingual (Spanish/English) a plus
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Integrity – always being honest and truthful
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Active Listening – giving full attention to what other people are saying, taking time to understand the points
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being made, asking questions as appropriate and not interrupting at inappropriate times
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Speaking – talking to others, i.e., managers, co-workers, vendors, guests, to convey information effectively
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Social Perceptiveness – being aware of others’ behavior and reactions and understanding why they react as they do
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Critical Thinking – using logic and reasoning to identify the needs of a given situation
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Reading Comprehension – understanding written communications and documents
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Problem Sensitivity – the ability to tell when something is wrong or is likely to go wrong, and recognize when to
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bring to the attention of the Kitchen Manager and General Manager
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Memorization – the ability to remember information, i.e., Company standards and procedures, menu, recipes
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Handwriting – legible writing skills for various Company forms and documents
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Time Sharing – the ability to shift back and forth between two or more activities or sources of information
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Team Oriented – actively demonstrating teamwork at all times, i.e., establishing and maintaining constructive and cooperative working relationships with team members and participating in a team oriented environment
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Safety Focused – ability to adhere to Company safety standards at all times
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Work Schedule – ability to work agreed-upon schedule which may include evenings, weekends and holidays,
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very early or very late hours; and to be at work on time
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Knows the various laws applicable to the restaurant industry, and ensures compliance by employees; knows
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when to report and/or solicit assistance from management
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Knows when to solicit assistance from management
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Compliance. Comply with all federal, state and local laws, within the local and county health codes, and Razzoo’s policies and procedures. Support and endorse Razzoo’s Open Door Policy.
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Financial and Resource Management. Ensures kitchen labor productivity and minimal food and supply waste
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Communication and Professionalism. Accessible and approachable to team members; role model Razzoo’s 6-2-101
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Security, Safety and Food Handling.
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Ensures team members follow all safety and sanitation procedures.
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Know and follow Company procedures regarding work accidents
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Restaurant Cleanliness. Ensures continual cleanliness and organization.
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Operations Procedures. Ensure all prep, line and expo procedures are followed; follows ticket times and dish program effectively; and ensures team member adhere to uniform standards.
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Recipe Management. Implements recipe updates and changes with urgency; ensure recipe books are current;
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know recipes thoroughly; ensure that team members adhere to recipes and procedures at all times.
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Perform additional responsibilities as requested by the management team.
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Solicits assistance from management regarding employee issues when necessary.
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Screens kitchen staff and server assistant candidates and refers them to KM or GM for interviews.
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Bend, stoop, lift and carry various restaurant items up to 50 lbs.
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Move about the dining and kitchen areas quickly and carefully
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Stand/walk during entire shift
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Climb ladder when reaching for items that are on upper shelves
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Hear with accuracy over loud background noise
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20/20 Near Vision, with correction – the ability to see details at close range (within a few feet of the observer)
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Manual Dexterity – the ability to quickly move hand, hand and arm, or two hands to grasp, manipulate or assemble objects
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Fast-paced environment
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Narrow spaces behind bar, between dining tables and in kitchen area
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Several guests and co-workers moving about at same time
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Background noise, i.e., guests and employees speaking simultaneously, equipment noise and background music
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Exposure to hot (kitchen) and cold (walk-ins) temperatures
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Work with staff
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Manage many issues and tasks (employees, guests, vendors) at the same time