Overview:
We are seeking a dedicated and experienced Floor Supervisor to join our team. The ideal candidate will oversee daily operations, manage staff, and ensure excellent customer service in a retail environment.
Duties:
- Manage and supervise floor staff to ensure smooth operations
- Train, mentor, and coach employees on company policies and procedures
- Monitor inventory levels and coordinate restocking activities
- Handle customer inquiries and resolve any issues or complaints promptly
- Conduct regular performance evaluations for team members
- Assist with recruiting, interviewing, and onboarding new employees
- Maintain cleanliness and organization of the sales floor
- Oversee payroll activities for the floor staff
Qualifications:
- Previous experience in retail management or a similar role
- Strong supervisory skills with the ability to lead and motivate a team
- Excellent communication skills with proficiency in phone etiquette
- Knowledge of clerical tasks such as administrative duties and stock management
- Familiarity with payroll processes is a plus
- Multilingual abilities are advantageous for interacting with diverse customers
-2 years of Manger experience needed
If you are a proactive individual with a passion for providing exceptional customer service and have the skills to lead a team effectively, we invite you to apply for the Floor Supervisor position.
Job Type: Full-time
Pay: $25.00 - $30.00 per hour
Expected hours: 40 per week
Experience level:
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Monday to Friday
- Rotating weekends
- Weekends as needed
Work Location: In person