FDY, Inc. is seeking an experienced Store Supervisor to assist in operating our RED MANGO SMOOTHIE store located on (Concourse A) in the Charlotte-Douglas International Airport.
The Supervisor is an hourly position. The applicant will provide leadership, planning, communication, coaching, training, organization and control for the daily operation of the store when the General Manager is absent.
Responsibilities
The Store Supervisor is responsible for assisting the General Manager in the daily operations of the restaurant with the goals of improving customer satisfaction and restaurant hospitality by ensuring that all employees are following all policies and procedures adopted by the company. Additional responsibilities will include:
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Meeting all budgetary goals such as food cost, labor and revenue
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Implementing speed of service and guest tracking as well as other guest service tools
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Staffing the restaurant by proper hiring
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Orientation and training of employees
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Assisting with purchasing
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Providing daily and weekly inventory controls
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Providing a safe environment for customer and employees
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Helping coordinate equipment repairs and maintenance
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Assisting in daily and weekly reporting
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Providing exceptional customer service
Requirements
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Ability to work as part of a team
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MUST have served in a management leadership role
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Ability to motivate, coach and train team members
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Ability to collaborate with other management team members regarding each locations' needs
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Ability to effectively communicate goals and requirements both verbally and written
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Ability to work without direct supervision
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Basic computer skills (Windows/ Microsoft Office)
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Servsafe Certified
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1-2 years' experience in retail food and/or quick-serve restaurant
Job Type: Full-time
Pay: $17.00-$19.00 per hour plus tips