Job Title: Surgery Coordinator/Patient Services Representative
Job Location: 2020 Santa Monica Boulevard, Santa Monica, CA 90404
Job Duration: 3+ months (High Possibility of Extension)
Pay Range: $24.90 to $25.00/hour on W2.
Shift: Day 5x8-Hour (08:00 AM - 05:00 PM)
Job Description:
Required Qualifications:
- Experience with medical insurance, referral processes, and benefit plans
- Previous surgery/procedure scheduling experience (must be present on the resume)
- 1 year of recent experience working in an outpatient clinic or medical office setting
- Ability to read, understand, and respond to detailed oral and written instructions
Preferred Qualifications:
- 2+ years’ recent experience working as an Orthopedic Surgery Scheduler
- Experience with CS-Link/Epic
- Understanding of medical terminology
Job Duties:
- Primary point of contact for patient relations in person and by phone
- Greet patients and assist in resolving patient concerns and escalating as appropriate
- Check patients in/out and collect co-payments, give receipts, and reconcile payments
- Verify patient demographics and insurance information in CS-Link/Epic
- Schedule surgeries and complete patient registration
- Process and track referrals and authorizations for various insurance types
- Handle patient/provider correspondence
- Explains polices, procedures, or services to patients
- Sanitize workspace using provided supplies and following department guidelines
Job Types: Full-time, Contract
Pay: $24.00 - $25.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- surgery scheduling: 1 year (Preferred)
- medical insurance, referral processes, and benefit plans: 1 year (Preferred)
- Epic: 1 year (Preferred)
- CS-Link: 1 year (Preferred)
- complete patient registration: 1 year (Preferred)
- track referrals, authorizations for various insurance types: 1 year (Preferred)
Ability to Commute:
- Santa Monica, CA 90404 (Required)
Work Location: In person