THE STATE OF GEORGIA IS SEEKING AN EXPERIENCED CALL CENTER REPRESENTATIVE
PAY STARTING $15-18/HR
MONDAY - FRIDAY (8-5)
MUST HAVE AT LEAST 6 MONTHS EXPERIENCE
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Job Type: Full-time
Pay: $15.00 - $18.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Experience:
- Call center: 1 year (Preferred)
- Customer service: 1 year (Preferred)
Work Location: In person