Courtyard By Marriott of Utica is looking for a friendly and professional Part Time Front Desk Associate to join our team. Our goal is to Ensure our guests have the best experience we can provide.
What we are looking for in an associate:
We need coverage for an occasional 7AM-3PM Shift and our 3PM-11PM shift
Open availability on the weekends is a MUST, please do not apply if you are not available on weekends.
The successful candidate will be responsible for providing excellent customer service, greeting guests upon arrival, checking guests in and out of the hotel and handling any other inquiries or requests. The ideal candidate for this position will have excellent communication skills, a positive attitude and a commitment to providing the highest level of customer service.
Responsibilities:
- Greet guests and provide them with information about the hotel and its services.
- Answer phone calls and respond to inquiries in a courteous and professional manner.
- Process reservations, cancellations, and other requests in accordance with hotel policies.
- Maintain accurate records of guest transactions.
- Handle cash, credit card, and other forms of payment in accordance with hotel policies.
- Provide excellent customer service to all guests.
- Previous Fosse experience is preferred but we are willing to train the right candidate.
Job Type: Part-time
Salary: $14 - $15.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 8 hour shift
- Morning Shifts
- Evening shift
- Overnight shift
Ability to commute/relocate:
- Utica, MI 48315: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- Do you have experience with Fosse?
- Are you available for our 3PM-11PM shift and 7AM-3PM shift?
Experience:
- Hotel experience (Preferred)
- Fosse experience (Mandatory)
Shift availability:
- Morning shift 7AM-3PM
- Afternoon Shift 3PM-11PM
- Occasional Overnight shift as needed 11Pm-7AM
- Weekend availability Required
Work Location: In person
Job Type: Full-time
Pay: $15.00 per hour
Benefits:
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Every weekend
- Monday to Friday
- Night shift
Work setting:
Work Location: In person