The Senior Workforce Management Budgeting Analyst is responsible for all aspects of the labor and scheduling solution including configuration, management of the labor model, drivers, attributes, payroll budgets, payroll forecasts and plans using the Reflexis WFM system. This position interacts with all levels of the Organization which have an impact on store payroll and scheduling needs: BSS, DC, Division Office, Regions, and Stores.
Experience
Contributing to the support of P&L ownership and attainment.
100+ units, 10K+ associate pool
Responsibility for controllable labor expenses exceeding $100M+.
Bottoms-up build for labor budgeting & forecasting.
Wage rate analysis.
Expense tracking.
Predictive forecasting.
Regression analysis.
Long range planning.
Core competency Microsoft Suite products.
Ex. Excel, Access, etc.
Essential Functions
Analyze the development of bottoms up build of store payroll budgets within Reflexis
Develop monthly support hours spread based on workload discussions
Load weekly staffing budgets for all doors into Reflexis to ensure timely and accurate schedule generation
Manage the trends to determine ideal spread of presell dollars to ensure that staffing meets customer demand/traffic leading up to big events
Conduct analysis on wage rates by assessing the impact of wage increases/decreases on overall budget and recommending adjustments as necessary
Monitor and track actual expenses against budgeted amounts, identifying any variances and implementing corrective actions as needed, including adjustments related to wage rates
Analyze and report on results of test & learn/pilot projects that impact store staffing
Evaluation and simplify of all payroll budgeting and forecasting processes
Load quarterly store payroll budgets by account, by door
Advises stores on effective scheduling (e.g. staffing zone optimization, minimize edits, maximize effectiveness)
Ensure that stores are hiring/staffing on matrix
Responsible for coaching store managers and lead schedulers on scheduling best practices and training them on process changes
Drive improvement in staffing and scheduling metrics by scheduling calls with bottom performing stores and regions
Visit stores, as needed, to provide training and coaching to store/regional teams
Build strong partnerships with Regional Operations Managers
Escalate staffing and scheduling concerns to Regional Ops/RVP and WFM leadership team
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Minimum Education & Experience:
- Bachelor’s Degree or comparable experience
- 5+ years of staffing analyst experience
- Proficient in Excel
Knowledge / Skills Requirements:
Able to analyze large amount of data, draw conclusions & create an action plan to drive results